Existing Resi Customer Unlimited Mobile Retention Offer

Important: Customers with free* data service do not qualify for a Free Mobile offer

*where data service is discounted to zero dollars per month
Free Unlimited Mobile promotion is not available with the Multi Product Discount
Available to Internet First customers

Unlimited Mobile Retention Offer RI25_UNLMB expired 07/31/2025
- RI25_UNLMB was used for customers who mentioned receiving a Direct Mail piece; this promo code was created to track this special offer
- Existing customers affected by this year's rate adjustment received a special offer for one (1) Unlimited Mobile line for a year
  - Additional lines are priced at $20.00 per line - that's just $20.00 for 2 lines for a whole year
- Eligible customers were notified via IVA message and Direct Mail
- This offer could not be combined with a Gift Card offer or any Free Month(s) offer
  
  IVA Message: Did you know you're eligible to receive one Unlimited Mobile line…FREE for a year? Or get two lines for twenty bucks. It’s a big deal. Cut your household expenses and experience better mobile on one of the nation’s largest, fastest, most reliable 5G networks. Ask about it today! This offer ends soon. To learn more about Astound Mobile visit astound dot com slash mobile.
Remember: one (1) free mobile line for a year is available as a Standard Retention Step to add mobile use C24_UNLMB. Promo requires Astound Internet service
Existing mobile customers, rolling off 1st year free of Unlimited Mobile promotion can use R25_UNLM20
- Only available to those rolling off 1st year free of Unlimited Mobile
- R25_UNLM10 can be used if the customer declines R25_UNLM20

Article ID: 4406
Created: May 6, 2026
Last Updated: May 6, 2026
Author: Gordon.Natasha [Gordon.Natasha@hgs.com]

Online URL: https://agentx-astound-kb.hgsdigital.com/article.php?id=4406