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Important Information Authenticate two (2) security questions OR the CPNI PIN and one (1) security question before discussing or changing CPNI and PII protected information; customer cannot opt-out of CPNI verification   Free Unlimited Mobile... Read More

Android Open the Phone app Tap the 3 vertical dots (⋮) at the top of the screen  Of the options that present themselves, tap Settings Under Call Settings, tap Voicemail Tap Voicemail number Type 805-637-7243 or 805-637-7249 or 805... Read More

Business Rules Reconnects are permitted up to 30 days after disconnection When a mobile line is no longer eligible, the system will respond with an error message Any mobile phone number that has been disconnected after 30 days cannot be... Read More

When Disconnecting Mobile and Data First - always attempt to retain the customer  Do not disconnect Mobile service in ICOMS Reach disconnects the line immediately Process the port out in Reach, and schedule a downgrade in ICOMS toÂ... Read More

Mobile Buyout Overview Mobile Buyout Program is a promotional offer designed to attract new internet and mobile customers by reimbursing them up to $500 per device up to 5 devices Eligible customers receive a virtual - Astound WiFi Visa... Read More