Installation, Repair One Time Charge Policies Cable, Phone and Internet: All Markets Home Security: enTouch TX Astound Mobile Phone Installation Promotions Reminder: all promotions must be entered in the Campaign selection on theÂ... Read More
Gordon.Natasha
Important Information Authenticate two (2) security questions OR the CPNI PIN and one (1) security question before discussing or changing CPNI and PII protected information; customer cannot opt-out of CPNI verification  Free Unlimited Mobile... Read More
Promise to Pay Overview A Promise to Pay (P2P) expires when billing runs in the evening of the promise day Advise customers to pay before 10:00 pm ET of the promise day to avoid suspension Monies moving to the 31-60 dayÂ... Read More
Details & FAQs Digital phone service requires a working telephony modem (EMTA) and power to the device in order to function Power outages can possibly cause disruption to phone service EMTAs use a battery that keep phone... Read More
Details & FAQs It is mandatory to offer a 24 hour EMTA back-up battery to new residential phone customers You can still make phone calls and have access to 911 You will need a corded phone; this type of phone can usually... Read More
Spotlight on Data: Good, Better, Best Retention Offers on this page are for the Retention Team Only;  click here for the Customer Care Billing Team offers BETTER Offers follow the Marketing ID on each account BEST Offers are notÂ... Read More