Failed Activation: Mobile Service Inactive Estimated Reading Time: < 1 Minute 4407 Gordon.Natasha May 6, 2026 Astound PROD 0 11 Before You Begin Verify the following before moving forward eSIM / physical SIM inserted / activated Notification from Astound Mobile received Service still isn’t active Use the steps below to refresh the Astound Mobile signal iPhone Go to the Home screen Tap Settings icon Tap the Airplane Mode switch to On Tap the Airplane Mode switch Off again Android Open the Settings app Tap Network & internet Tap the Airplane Mode switch to On Tap the Airplane Mode switch Off again Further steps If still unresolved, follow the article for Activation Troubleshooting for Astound Mobile